Terms And Conditions

1. Introduction

Welcome to Alok Ranjan's Classes, an online educational platform owned and operated by Digmani Educations Pvt. Ltd.
By accessing or using our mobile application, website (http://digmanieducations.online), or any services provided through the platform, you agree to comply with and be bound by these Terms and Conditions.
If you do not agree with these terms, please do not use the platform.

2. Disclaimer – No Government Affiliation

Alok Ranjan's Classes is a private educational platform operated by Digmani Educations Pvt. Ltd.
This application is not affiliated with, endorsed by, or representing any government entity.
Information related to government exams, notifications, or recruitment updates is collected from publicly available official sources and provided only for educational and informational purposes.

3. Platform Services

The platform provides educational resources including but not limited to:
Video lectures
Study materials
Test series
Exam preparation content
Notifications related to competitive exams
Content available on the platform is created by educators and content creators.
Digmani Educations does not guarantee the absolute accuracy or completeness of any informational content provided.

4. User Accounts

To access certain features, users may be required to create an account.
By creating an account, you agree that:
The information provided is accurate and complete.
You will maintain the confidentiality of your login credentials.
You are responsible for all activities conducted through your account.
Sharing login credentials with others is strictly prohibited and may result in suspension or termination of the account.

5. Eligibility

By using this platform, you confirm that:
You are at least 18 years old, or
You are using the platform under the supervision of a parent or legal guardian.
Digmani Educations reserves the right to refuse service or terminate accounts at its discretion.

6. Device and Technical Requirements

For a smooth experience, users should have:
A stable internet connection (minimum 2 Mbps recommended)
Android device with Android version 7 or above
Currently, the mobile application is available only for Android devices.
Users may access the platform on desktop or laptop through the website.

7. Use of Content

All content provided on the platform is intended for personal educational use only.
Users are strictly prohibited from:
Copying, distributing, or reproducing content
Selling or sharing course material
Recording or redistributing video lectures
Uploading platform content to other websites or platforms
Violation of these terms may result in legal action and account termination.

8. Third-Party Links

The platform may contain links to third-party websites for informational purposes.
Digmani Educations is not responsible for:
Content of external websites
Privacy practices of third-party platforms
Any services provided by third parties
Users are encouraged to review the policies of external websites before using them.

9. Course Validity

Live Course Batches: Valid for 365–400 days from the batch start date.
Recorded (VOD) Courses: Validity will be mentioned on the course product page.

10. Download Policy

Not all courses allow video downloads.
Users may download up to 5 videos at a time within the app.
Downloaded videos are accessible only within the app and cannot be transferred.
Download feature is not available on the website.

11. Batch Change Policy

Batch changes can be requested within 30 days of purchase.
After this period, batch change requests may not be accepted due to tax and administrative processing.

12. Refund Policy

Fees once paid are generally non-refundable.
Refunds may be considered only in the following cases:
Duplicate payment made by the user
Payment deducted but course not activated
Verified technical issues preventing access to purchased content
Refund requests must be submitted within 7 days of payment.

13. Termination of Account

Digmani Educations reserves the right to suspend or terminate user accounts if:
These Terms and Conditions are violated
Illegal activities are detected
Unauthorized access or misuse of the platform occurs
Termination may occur without prior notice.

14. Limitation of Liability

Digmani Educations shall not be liable for:
Any inaccuracies in educational content
Temporary service interruptions
Technical errors or bugs
Loss of data due to external factors
Use of the platform is at the user's own risk.

15. Changes to Terms

Digmani Educations reserves the right to modify these Terms and Conditions at any time.
Updated versions will be posted on the platform and will become effective immediately upon publication.

16. Contact Information

For support, queries, or account deletion requests, please contact:
Digmani Educations Pvt. Ltd.
Website: http://digmanieducations.online
Email: support@digmanieducations.online
Country: India